FAQ

Sometimes presented as e-Book or eBook, the term refers to a book that is available in an electronic format. It cannot be held in the hand like a real book. It can only be read on the computer or any palm device. Most ebooks are in PDF format while others are in txt, doc or exe formats. An ebook in PDF format can only be read with a free computer software called Adobe Reader. Ebooks may include text, sound, photographs, illustrations and video.
Once we receive your payment for the ebook, an email containing all the information on how to download the ebook you purchased will be sent to your PayPal email address.
You’ll need a computer program to unzip most ebook files. You can download a program such as 7zip for free >> here. You’ll also need Adobe Reader to open ebooks that are in PDF format. You can download it for free >> here.
If you have waited past 24 hours and have still not received your ebook, then follow these steps: 1. Make sure that you check the PayPal email account that you used to pay. It is ONLY sent to the PayPal email address that you used to pay for the ebook. If you need us to send to any other email address, please send us an email and we will re-send the ebook as soon as possible. 2. Make sure that your PayPal email account does not have any junk or spam filters that may be blocking incoming emails from unknown senders. 3. Make sure you check your email junk folder. Your email client may have forwarded the email containing your ebook to your email junk or spam folder without your knowledge. 4. Make sure you check your email trash can for recently deleted emails. It may be possible that you may have deleted the email containing your ebook by accident, so take a look over the emails that you’ve just recently deleted. If you have done all of the above and are still not able to locate your ebook, please drop us an email and we will email your ebook to you again as soon as we get your message. However, please make absolutely sure that your email contact information is up-to-date, correct, and your email client does not filter emails from unknown senders.
Please pay using PayPal which is fast, free & secure. PayPal also accepts all major credit cards and eChecks. You can get more information on PayPal here.
eBooks – PDF, Audios- MP3, and Videos- MP4 Video files